Thank you for scheduling an appointment!

In-Person Appointments: All in-person appointments are free; however, a $1 booking fee will be charged to your credit card to reserve your time.

Virtual Shopping Appointments: Virtual shopping appointments are $35. International virtual shopping appointments are $200.

Cancellation Policy: Missed appointments or cancellations made less than 6 hours before the scheduled time will incur a $35 fee unless otherwise noted.

Rescheduling: Please make all scheduling changes directly through our website.

Returns and Refunds Policy: Wigs purchased in-store can be returned or exchanged within 24 hours of purchase, provided they have not been altered in any way. Once the customization process begins, wigs cannot be returned or exchanged.

Full details about in-store an online returns, please click READ HERE.